How we can help you
We offer a range of services that are tailored to match your industry and type of business. We know that no two businesses are the same, so we pride ourselves on working with you to make sure you receive the support and specialist advice and services you require to resolve the issue efficiently so you can focus on running your business.
Services
GRIEVANCES & DISPUTES
We provide you with expert advice on managing grievances and disputes including facilitating mediation between disputing staff, preparing correspondence and documenting outcomes.
PERFORMANCE MANAGEMENT
We manage formal and informal disciplinary matters conduct in line with policies and procedural fairness requirements.
We provide you with expert advice on managing formal disciplinary matters which includes support during meetings with staff, preparing correspondence and documenting outcomes.
INDUSTRIAL RELATIONS ENQUIRIES
We provide advice on the interpretation and application of industrial instruments including employment contract and award terms.
DRAFTING
As a legally trained HR Practitioner, we produce high quality drafting relating to the IR/ER matter you are currently managing that complies with industrial relations legislation.
We specialise in drafting policies and procedures, submissions to claims, contracts of employment, deeds of release and settlement and any other correspondence relating to performance management or grievance resolution.
GOVERNANCE/BOARD ADVISORY
Charlene partners with executive leadership teams and Boards to provide specialist or strategic advice to solve a range of difficult or complex HR/IR/ER/WHS matters, with positive results. Charlene is skilled at critical thinking, robust and strategic analysis to handle a major issue or tackle a specific business problem to ensure that business owners, executives or directors are adequately informed when making key business and strategic decisions.
PROTECTION
We provide auditing services to provide an objective assessment of your existing policies and procedures to ensure compliance with employment laws. We draft policies that represent best practice and are tailored to your business or we can amend your existing policies to ensure compliance.
Our compliance activities also include a review of your business’s compliance with modern award provisions. We are able to review the terms of your employment contracts to ensure compliance with modern award terms.
WORK HEALTH AND SAFETY
WHS Issue Resolution and Advice
If your business requires external input or advice to address a safety concern, our Workplace Health and Safety team are available to assist. Advice can be provided on how to best respond to and manage an incident or hazard, or how to best approach an issue which may have been identified.
WHS Governance Framework Design and Assessments
Many workplaces face significant barriers in establishing an effective governance framework for safety management. Caris Consulting offers experienced insight into WHS governance framework design and may assist you in either identifying the areas for improvement in your existing structure, as well as propose alternative structures which meet legislative requirements.
Safety Management System Assessments, Design and Drafting
We provide services to assess your existing systems (gap analysis) against relevant legislative requirements and offer packages to design reimagined safety management systems which best fit your business model. Where required, Caris Consulting may assist in drafting high level components of your safety management system.
WORK PLACE INVESTIGATIONS
We have a team of licensed and experienced workplace investigators who are trained to provide reliable, timely, thorough and impartial investigative services to your workplace issue. Our investigations are of a high quality that can withstand scrutiny by a court of law.
We investigate all matters relating to misconduct, grievances and workplace bullying issues in the workplace. With pride ourselves on providing our clients with a complete service. Our Investigators will investigate your issue and provide findings of fact whilst our team of IR/ER Practitioners will partner with you to implement HR recommendations.
NEGOTIATION OF ENTERPRISE AGREEMENTS
Negotiating enterprise agreements under the Fair Work Act requires a specialist and technical skillset. We have a track history of successfully negotiating enterprise agreements for our clients allowing them to focus on their core business. We can either support your existing HR team or if you don’t have a HR team, we will partner with you to assist all aspects of the negotiations including:
- Understanding the needs of your business which will enable us to develop your log of claims.
- Drafting of forms to meet the technical requirements under the Act including the Notice of Employee Representational Rights, forms 16 and 17.
- Facilitate negotiation meetings with your employee and union representatives in line with good faith bargaining principles.
- Providing strategic advice and negotiation.
- Conducting award/agreement salary comparisons to provide you with the assurance that your proposed agreement stands to pass the Better off Overall Test.